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New Nokia Intellisync Management Features |
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Written by Adam Gosling
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Monday, 20 August 2007 |
Nokia has beefed up the device management suport in its Intellisync software enabling wider
device support, tighter integration, remote
control, improved theft-loss protection and hardware control.
The changes are designed to make mobile devices a more palatable option to security and management aware IT managers.
"We are seeing a strong interest from European and
global operators and business customers for device management functions
that mirror those of the IT environment," said Scott Cooper, senior
vice president, Enterprise Solutions, Nokia.
"By adding the new
capabilities into our current suite of products, we are responding to
the market demand and accelerating the adoption of business mobility
beyond mobile email."
One of the new features in the Nokia Intellisync
Mobile Suite is the ability to control the device remotely
'over-the-air' for troubleshooting, but also for security.
Administrators can access a device remotely using the phone network and
can actually see (a representation) of the device screen. This will
also be a big help for Helpdesk agents, but the big advantages will
come in provisioning and
upgrading the devices.
Unfortunately, these new features are restricted to the Windows Mobile
devices. Support for the Symbian devices will not come until a future
release.
IT managers can also take direct control over the device to
individually control specific hardware elements such as disabling the
use of the camera or the wireless networking WiFi capabilities of the
device. Administrators can disable/enable the camera, Bluetooth, WLAN,
infrared and memory card.
A user receives a pop-up screen notification
that hardware functionality is disabled. The setting cannot be
overridden by the end-user. This new functionality gives the option to
disable functions like the camera on a mobile device in case company
policy does not allow cameras on their premises.
Finally in the anti-theft area, Nokia has implemented power-on-password for S60 3rd
Edition Nokia Eseries and Nokia Nseries devices. This uses the device's
built-in "lock" application. Similarly, hard reset is supported for S60
3rd Edition Nokia Nseries devices. The functionality uses the built-in
device "factory reset" application.
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