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Polycom Phones Now Ignore Mobiles Print E-mail
Written by Adam Gosling   
Wednesday, 02 April 2008
Polycom has announced that its analogue SoundStation and VoiceStation conference phones now incorporate advanced radio frequency (RF) shielding technology to protect them from interference caused by mobile phones. The company has also announced a recycling program for those wanting to upgrade their existing units to a newer model.

It's no secret the conference phones can be badly affected by nearby cellular devices and Polycom has aggressively worked to develop solutions that stop the "buzz" and offer unmatched audio quality, says the company. Polycom's industry-leading voice quality, coupled with the new RF shielding and isolation technologies, are now shipping worldwide, helping people be more productive throughout the global workplace. RF interference affects the millions of conference phones, regardless of manufacturer, that are currently installed in businesses around the globe.

"RF interference is nothing new, but our awareness of it is at an all-time high, as more and more business is conducted over virtual forms of communications such as voice and video conferencing, and as the popularity of mobile devices increases," said Michael Chetner, Country Manager Australia and New Zealand, Polycom. "Now customers can bring their mobile devices into the conference room and be assured that they won't cause any interference to important conference calls."

To combat the problem Polycom says it has built multiple layers of protection into its entire range of analogue conference. There are no changes in price or part numbers.

In a survey of 1,000 Polycom customers, 97 per cent of respondents noticed the buzz when on a call and found it distracting or annoying.  While they understood the buzz was a direct result of having mobile devices in the room, 60 per cent of respondents said it was critical for them to keep their mobile device with them during the meeting in order to stay connected to business.  The problem is so widespread that 70 per cent reported a willingness to upgrade their conference phones if that would solve the problem.

And that is precisely where Polycom's agreement with Sins E-Recycling comes in. Rather than ending up in land-fill, replaced units Sims E-Recycling, the Australian e-waste division of Sims Recycling Solutions, can responsibly dispose of the old equipment to minimise its impact.




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