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DRAFT CREDIT MANAGEMENT CODE |
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Written by Adam Gosling
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Monday, 10 October 2005 |
The Australian Mobile Telecommunications Association has given the thumbs up to the recently released draft of a Credit Management Industry Code for the mobile phone industry.
The CEO of the Australian Mobile Telecommunications Association (AMTA), Graham Chalker, said the mobile phone industry had worked co-operatively with consumer bodies, regulators and other industry representatives to draft a code of practice that balances the needs of consumers and the industry.
“The Code seeks to establish flexible and workable credit management processes,” he said.
“This Code will introduce a range of new rules and protections aimed at managing customer spending to try and avoid unexpected high bills and help those customers who are experiencing genuine financial hardship.
“AMTA members participated in the Code’s drafting committee and they played a key role in supporting the development of responsible self-regulation.
“This draft Code represents a big step forward in credit management in the telecommunications industry.”
Chalker said measures introduced by the mobile telephone industry to assist people manage their spending include:
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