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SMS Surveys Get You On The Run Print E-mail
Written by Adam Gosling   
Friday, 14 July 2006
The best time to ask somebody what they think of something is right when they are in the middle of it. But how can market research companies do that when whatever it is you are doing is outside the home? Catch you on your mobile.

Premium phone service provider Legion Interactive (think AUstralian Idol, Big Brother, My Restaurant Rules) has teamed up with market research consultancy The Leading Edge, to put together a solution to the mobile opinion dilemma and I'm not sure we are going to like it.

Not content with getting you in your home, the two companies - who are both subsidiaries of The Photon Group - have joined forces to pioneer a way to get consumer's thoughts and perceptions while you're on the spot.

Using Legion Interactive's MediacastActive product, tailored specifically to The Leading Edge's requirements, the system allows SMS, MMS or email video footage, pictures and text messages to be sent to a dedicated number and/or email address.

The Leading Edge reckons it can use this system to deliver interactive market research.

"This is the cutting edge of consumer involvement as everyone with a mobile phone is a potential data collector and therefore able to capture tangible information that is time and date stamped," said David Burden, CEO of Legion Interactive.

"Our product efficiently sorts, filters, manages and displays interactions in the format of our client's choice, providing an ease of reporting and data analysis," said David.

"As a society we are becoming increasingly mobile and our communications channels more varied and fragmented. From a market research industry perspective we need to be thinking ahead as to what technologies will enable us to work more effectively and efficiently in delivering research based solutions to our clients marketing needs," said Simon Whitcher, The Leading Edge.

"By working with Legion Interactive we have developed a product helps us to deal with these issues by enabling us to capture information in difficult to reach situations in real time," he said.

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