Argogroup Takes Mobile QoS Test & Measurement to New Heights with Monitor Master 8

Written by Adam Gosling

Tuesday, 13 February 2007

Announcing advanced capabilities which combine flexibility with very large scale monitoring deployments for rapid time to value PRESS RELEASE From 3GSM World Congress: 3GSM World Congress 2007, Barcelona, 13 February 2007 – Argogroup, the leader in user experience optimization for mobile services, has announced Monitor Master 8, the latest version of its award-winning quality management platform. In its ongoing commitment to the testing & measurement needs of mobile network operators and mobile content providers around the world, Argogroup MM 8 provides a single platform to test and monitor not only basic voice and messaging services but also more sophisticated services and applications that are emerging day by day. Before Monitor Master 8, operators and content providers could buy systems that were flexible or robust but not both – this has all changed and will result in a better quality of service (QoS) for all consumers. “QoS in the mobile content market is not simply about ‘speeds and feeds’. It is about the consistent and successful delivery of increasingly complex and custom applications to consumers on a multitude of different platforms, devices and price plans,” said David Frodsham, CEO of Argogroup. He continued, “Mobile operators across the continents have come to understand that quality is a mind set of continual improvement and you can’t improve what you can’t measure.” With its advanced ‘out of the box’ capabilities, MM 8 is able to support network and services measurement across larger geographical deployments with less effort. MM 8’s extended ‘reach’ using hundreds of probes provides higher statistical significance in the measurements, and comprehensive coverage in large countries. “This version represents the final phase of our strategy in the acquisition of ACTeSys GmbH: the combination of ACTeSys’s robust high-availability appliance and firmware with the flexibility and feature-richness of Monitor Master. We now provide customers with the previously impossible combination of flexibility, power and scalability in one solution,” Frodsham continued. “This exciting development heralds new opportunities for both ACTeSys and Argogroup customers. ACTeSys customers can now tackle new, advanced services quicker while Argogroup customers can deploy their flexible scripts on large, stable monitoring networks.” he concluded. In addition to offering global carriers a complementary, cutting-edge solution to end-to-end mobile testing and monitoring solution, MM 8 also provides operators with Argogroup’s ‘on device’ Micro Agent testing software at no additional cost. For further information on Monitor Master 8, please visit Argogroup at Stand 1E63 in Hall 1at 3GSM World Congress 2007 in Barcelona, or go to www.argogroup.com/newsroom/events to book a meeting with our team. Winner of the GSMA Best Infrastructure/Network Solution Product 2004 and Frost & Sullivan’s Excellence in Technology Award 2004, Monitor Master is a user experience optimisation platform. It mimics real users doing real things on mobile devices, identifying issues that affect user experience including usability, compliance, interoperability and performance. It is 300 times more efficient than manual testing and the one platform supports the assessment of all mobile technologies available such as SMS, EMS, MMS, WAP, J2ME, ring-tones, graphics, video, Interactive Voice Response (IVR), e-mail and Web. About Argogroup Argogroup specializes in optimizing user experience for mobile services, a discipline that focuses on the interaction between network, service and handset. The principle technology – Monitor Master helps content providers, handset manufacturers and mobile operators test, monitor and develop networks, products and services so that users spend more time and money on them. Monitor Master is the world’s leading User Experience Optimization platform, in use in over 60 mobile operators and equipment manufacturers worldwide. Argogroup is backed by Apax Partners Funds and 3i. Its headquarters are near Guildford, UK, with offices in Stuttgart, Portland, Pleasanton, Charlotte and Beijing, Paris, Hong Kong, Kuala Lumpur, Stockholm and Milan. 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